Advertising for a medical practice: leaflets, posters and graphics — ideas and examples
A practice is best promoted with clear, factual information: an 85×55 mm business card on 350 g/m² board with space for the next appointment, an A5 or DL leaflet on 130–170 g/m² silk or gloss and an A3 or A2 poster in the waiting room and window. Supply files at 300 DPI with 3 mm bleed and set leaflet text in at least 10–12 pt. Doctors and dentists should stick to facts (services, qualifications, address, opening hours). They should avoid promises about treatment outcomes and hard-sell advertising language.
Example designs for this industry
Patients choose a practice differently from the way they choose a pizzeria. They are looking for trust, clear information and an easy way to book an appointment. That is why calm, legible and factual materials work best in healthcare. Below you will find the key printed items and graphics, 10 practical ideas, sample wording, colour choices and a calendar of occasions through the year. We also cover the mistakes that most often spoil the result or cause problems with your professional regulator.
Information or advertising? What healthcare practices may say
The rules differ from country to country. In Poland, for example, doctors and dentists may only inform patients about their services and may not advertise them. In the UK, healthcare practices may advertise, but every claim must comply with the CAP Code enforced by the Advertising Standards Authority (ASA) and with your regulator's guidance (the GMC for doctors, the GDC for dentists). In practice, factual information is safe: the services you offer, your specialism, qualifications, address, surgery hours, how to book and your prices. Evaluative slogans, comparisons with competitors, offers such as "second treatment free" and promises of results are where problems start.
In the UK, pharmacies may promote their services, but advertising prescription-only medicines to the public is prohibited. In Poland, pharmacy advertising is banned altogether. Physiotherapists and practitioner psychologists are regulated by the HCPC and bound by their professional bodies' codes of conduct, so check the rules before you print. Dietitians and nutritionists have more freedom, but they must not mislead, so avoid guarantees such as "you'll lose 10 kg" here too.
- Safe: name, title, specialism, services offered, address, phone number, hours, price list, directions, facilities (lift, parking).
- Risky: "the best", "painless", "guaranteed results", before-and-after photos, discounts on medical treatment, patient testimonials on leaflets.
- If in doubt: ask your regulator or professional body, or use the ASA's CAP Copy Advice service.
Which materials matter most in a practice and why
In healthcare, the materials doing the most work are the ones patients are handed or see in the waiting room. A business card with an appointment reminder on the back goes into a wallet and comes back out at reception. An information leaflet and price list answer questions that would otherwise come in by phone, while a sign and door stickers help people find the right entrance.
Social media graphics and a website banner complement print. Use them to publish surgery hours, rota changes and practical announcements. Keep one consistent style across all your materials, because consistency gives an impression of order and professionalism.
| Item | Typical format | What it is for |
|---|---|---|
| Business card / appointment card | 85×55 mm (UK standard) or 90×50 mm, 350 g/m² board | Contact details plus space on the back for the appointment date and time |
| Information leaflet | A5, DL or A6, 130–170 g/m² silk or gloss | Services, preparing for a visit, directions |
| Price list | A4 or A5, DL to hand out | A factual list of treatments and prices |
| Poster | A3 or A2, A1 in the window | Hours, booking rules, waiting room information |
| Sign / plaque | e.g. 60 or 100 cm wide | Marking the entrance and practice name |
| Roll-up banner | 85×200 cm | Health fairs, open days, school fêtes |
| Post and story | 1080×1080 px, 1080×1920 px | Practical and educational announcements |
10 ideas for practice materials
Each of these ideas stays within the bounds of factual information, so they work just as well for a dentist as for a physiotherapist or dietitian.
- Appointment card on the back of your business card: leave lines on the reverse for the date and time of the next visit and the booking number. Patients get a reminder in their wallet, and you get fewer missed appointments.
- "How to prepare for your visit" leaflet: in DL format, set out step by step what to bring, whether to fast and how long the visit takes. It is pure information, and patients genuinely read it.
- A clear A4 price list in the waiting room: group services into sections and align prices to the right. Keep an A5 or DL version to hand out.
- Window poster with surgery hours: A3 or A2, with the hours in large type that can be read from several metres away. Add the phone number and the booking website address.
- Door and window stickers: opening hours, entrance signage, information about the lift or ramp. Choose the vinyl to suit the location, either inside-facing for glass or an outdoor UV-resistant film.
- Sign at the entrance: practice name, practitioner's name, specialism and floor. Less is more, as signs are read on the move.
- "Brave patient" certificate for children: at the dentist or paediatrician, a colourful A4 certificate makes the visit less daunting. Leave space to write the child's name.
- Roll-up banner for open days and health fairs: 85×200 cm, with the practice name, services and contact details in the top half. The bottom of a roll-up is hidden by people and tables.
- Gift voucher for a dietitian or physiotherapist: a DL voucher for a consultation or a package of sessions. Avoid this format for medical services.
- A series of educational posts: 1080×1080 px graphics, each with one tip or an answer to a common patient question. Keep it general, with no promises and no advice that replaces a consultation.
What to write on a practice leaflet or poster: sample wording
The best copy answers patients' questions: who sees patients, what they help with, where, when and how to book. Start with a headline describing the service, then list what is offered as bullet points and put the contact details at the bottom. The phone number and website are the most important elements, so give them a prominent size.
The examples below are neutral and factual. You can adapt them to your specialism while keeping an informative tone.
- "[First name Surname] BDS Dental Practice: general dentistry, prosthodontics, children's check-ups"
- "Physiotherapy: consultations, manual therapy, post-injury rehabilitation. Appointments by prior booking"
- "Dietetics clinic: one-to-one consultations, meal plans, follow-up appointments. Also available online"
- "Psychology practice: consultations for adults and young people. Telephone booking Mon–Fri"
- "Surgery hours: Mon, Wed 8:00–14:00, Tue, Thu 12:00–19:00. Bookings: [phone]"
- "Before your visit: please bring photo ID, any test results and a list of medicines you take"
- "Ground-floor practice, entrance from the rear courtyard, wheelchair accessible"
Which colours and style suit a practice
Calm, clean colours work well in healthcare: shades of blue, teal and sage green, light greys and plenty of white. For a paediatrician or children's dentist you can add warmer accents such as yellow or coral. Warm, muted tones such as sand or soft green suit a psychologist, as they do not feel clinical.
Opt for simple sans-serif typography, generous spacing and a single accent colour. Patients of all ages struggle with small print, so set leaflet text in at least 10–12 pt and keep text-to-background contrast high. The WCAG accessibility guidelines set a threshold of 4.5:1 for body text. Avoid light grey text on a white background and text placed over photos.
| Specialism | Base colours | Accent and style |
|---|---|---|
| Medical practice | White, navy, cool blue | Minimalist, plenty of white space |
| Dentist | White, turquoise, light grey | Clean and modern; yellow or coral for children |
| Physiotherapist | Green, graphite, white | Dynamic lines, simple icons |
| Dietitian | Sage green, cream, white | Natural and light, vegetable illustrations |
| Psychologist | Sand, muted green, beige | Warm, calm, soft shapes |
A calendar of occasions for your practice
Instead of running promotions, make use of the moments when patients are already looking for information. Prepare materials a few weeks ahead so you have time for design, printing and publishing.
| Period | Occasion | What to prepare |
|---|---|---|
| January | New Year's resolutions | Dietitian, physiotherapist: consultation leaflet, educational posts |
| Spring | Getting active again | Physiotherapist: consultation poster, roll-up banner for running events |
| Before the summer holidays | Changed hours, staff holidays | Poster and post with the summer rota |
| End of the summer holidays | Back to school | Dentist, paediatrician: leaflet about children's check-ups, certificates |
| Autumn | Cold and flu season, vaccinations | Information poster with hours and booking arrangements |
| December | Christmas and year end | Card for regular patients, notice of opening hours over the festive period |
| All year | Opening, relocation, new practitioner | Banner, sign, information leaflet about the new address or services |
Common mistakes in practice materials
Most problems come from carrying a retail advertising style over into healthcare, or from rushing before print. You will catch many of them by reading the finished design aloud and looking at it through the eyes of an older patient.
- Promises of results and superlatives, e.g. "guaranteed results" or "the best in town", which breach advertising and professional rules and are risky for any profession.
- Before-and-after photos and patient testimonials on doctors' and dentists' information materials.
- Text that is too small or low in contrast, so some patients cannot read the leaflet.
- Missing surgery hours or booking details, even though these are the first things patients look for.
- A typo in the phone number or an out-of-date address after a move.
- A low-resolution file or one without 3 mm bleed, leaving white edges after trimming.
- Stock photos of smiling doctors in an unfamiliar style instead of your own consistent look.
How to get a design print-ready quickly
For print you need a PDF at the finished (trim) size with 3 mm bleed, important content at least 3–5 mm inside the trim line, and raster images at 300 DPI at 1:1 scale. Large-format printers usually accept roll-up banners and banners at 1:10 scale. If you do not have a designer, at plakaty.shop (wielkareklama.eu studio) you fill in a short form with your text and colours. Within a few minutes you receive ready-made proposals as PNG and print-ready PDF files, and a package with one proposal costs €12.
Whoever prepared the design, read every piece of text yourself before printing: names, professional titles, phone numbers and addresses. In healthcare, a single error in the booking number means lost appointments.
Checklist
- Content is informative: no promises of results, superlatives or offers on treatments
- Names, titles and specialisms spelt correctly
- Phone number, address and surgery hours checked digit by digit
- Body text at least 10–12 pt, with high contrast against the background
- 3 mm bleed and a safety margin inside the trim line
- Images at 300 DPI at 1:1 scale (large formats at 1:10 scale)
- Back of the business card with space for the appointment date and time
- Style and colours consistent with the practice's other materials
FAQs
Can a doctor advertise their practice?
It depends on the country. In Poland, doctors and dentists may only provide information about their services, without any features of advertising. In the UK, advertising is permitted, but it must comply with the ASA's CAP Code and with GMC or GDC guidance. In both cases, facts are the safe choice: specialism, services, address, hours and prices. Evaluative slogans, discounts on treatment and promises of results are best avoided.
What should I write on a dental practice leaflet?
Include the practice name, the dentist's name, the treatments offered, the address, surgery hours and how to book. A short note on preparing for the visit and on accessibility for disabled patients also works well. Avoid words such as "painless" and before-and-after photos.
Which leaflet format should I choose for a practice?
The most common choices are A5 or DL (99×210 mm) on 130–170 g/m² silk or gloss. DL fits neatly into an envelope and a waiting-room display stand, while A5 gives more room for a price list or instructions. A6 works well as a short card with contact details.
Can a pharmacy hand out leaflets?
The rules vary by country. In Poland, pharmacy advertising is banned, so pharmacies may only share their location and opening hours. In the UK, pharmacies may promote their services, but prescription-only medicines must not be advertised to the public, and all claims must comply with MHRA and CAP rules. If in doubt, have the wording checked by a lawyer or your regulator.
Which colours best suit a physiotherapy or dietetics practice?
Green or navy with graphite and white suits physiotherapy, while sage green, cream and white suit a dietitian. Choose one accent colour and use it consistently across all your materials. Keep text contrast high so that people of all ages can read the leaflet easily.
